Because a new roofing system has been a large and costly investment, most homeowners feel a sort of betrayal when it starts leaking out of the blue. If you’re in the same situation right now, your next steps will affect just how smoothly the resulting leak repair work will be. Next Level Roofers, one of the premier roofers in the area, shares what you should do when your new roofing system starts leaking.
- Keep your cool. It’s all too easy to get angry once you discover a leak on your new roofing. But being mad and making accusatory remarks to the original installer won’t get your new roof fixed. You’ll get a better and quicker response when you stay calm and polite.
- Don’t take it personally. A roof replacement is a huge undertaking–and nobody understands that better than your roofer. The leak happened not because they dislike you. The reason might just be a simple installation mistake or even a material defect. Whatever the issue, it can be corrected promptly with minimum fuss.
- Be factual about the scope of the roof leak. This means avoiding exaggerations. When you inform your contractor about the issue, give them an objective description. Again, a roof leak in a new system is just an unexpected, albeit unwelcome, incident–not an actual tragedy.
- Expect the roof to be fixed. Call your roofer and express your confidence that they’ll be able to take care of the problem soon. Give them a reasonable timeframe–at least one week, for instance–to mitigate the problem.
Prevent New Roof Leaks from Occurring
To ensure your new roof performs the way it should, it’s always a better idea to work with reliable roofing companies, like Next Level Roofers, for its original installation. This eliminates the need for callbacks and the hassle involved with them. When you turn to us for your roof replacement, we’ll make sure the project is completed perfectly right the first time.
Next Level Roofers is your go-to company for top-tier roofing solutions. We serve Orlando, FL plus the areas in the Villages and Sumter County. Call us today at (407) 237-7960 or fill out this contact form to schedule your roof evaluation.
